Frequently Asked Questions
Fine Art
What happens after I submit an inquiry for a commission?
Once your inquiry is received, I will review the details and contact you to discuss your vision further.
Can I modify the details of my commission after submission?
Yes! If you need to update or add information, please send an email with the changes. We will also work together to ensure all details are finalized before any work is done.
How long until I get my commissioned piece?
The timeframe of completion varies based on current workload. We will discuss timing at the beginning of the process to determine what works for both of us. If you would like a commission in time for the holidays, please reach out as early as possible. Availability for each season is noted under the “Commissions” tab on my website.
Where can I purchase your work?
My art is available for purchase under the “Available Work” tab on my website. To stay up to date on what pieces and collections I’m currently working on, please follow my Instagram (@leahwwoodcox) and subscribe to my newsletter (coming soon!).
How does shipping work?
Available Work
Shipping costs vary based on the size of the piece, and the shipping rate is shown at checkout. Most pieces are shipped via UPS or Fedex.
Commissions
Shipping costs will be calculated at the beginning of the commission process, and it is added to the overall cost of the commission. Local delivery and/or pickup may be available and is determined on a case by case basis.
Processing Time
Your order will be shipped up to 7 business days after your purchase date. Delivery times of larger pieces may vary.
Tracking
Once shipped, you will receive an email confirming the shipment with tracking information included.
Can I make a return?
All purchases are final sale. If you are not happy with your purchase, please contact me within 14 days of receiving your piece if you have any questions or concerns.
Design
What happens after I submit an inquiry for a design project?
Once your inquiry is received, I will review the details and contact you to discuss your project further.
Can I modify the details of my design inquiry after submission?
Yes! If you need to update or add information, please send an email with the changes. We will also work together to ensure all details are finalized before any work is done.
What is the timeline for a design project?
The timeframe of completion varies based on current workload and the project. A Scope of Work (SOW) document will be submitted for approval, and it will include all of the agreed upon details of the project, including a week by week timeline. The SOW will also detail any terms and will need to be signed by both the client and myself prior to the beginning of any work.
What is your rate for design projects?
The cost of design projects are priced by either a flat project rate or by an hourly rate, depending on the project type and scope of work. Any project that is priced with a flat rate will include a project initiation invoice to be paid prior to the beginning of any work.